This Privacy Policy explains how Midstream Health ("Midstream," "we," "our," or "us") collects, uses, discloses, and protects information in connection with its operations, including information collected via its website and related communications, information collected for recruiting and employment purposes, and information processed in the course of providing enterprise services to business customers.
Certain information may be subject to additional or more specific contractual, legal, or regulatory requirements. Where such requirements apply, they govern the handling of that information to the extent they are more specific than this Privacy Policy.
Privacy Policy
Effective Date: Feb 3, 2026
Scope
Website and Business Communications
This Privacy Policy applies to information collected when individuals visit our website or communicate with us using contact forms, inquiry mechanisms, or email addresses made available on the website.
This Policy also applies to information you provide to us through other business or professional communications, such as email correspondence, phone calls, webinars, product demonstrations, or events.
The Midstream Health public website is not intended for the submission of sensitive personal information, including protected health information. Please do not submit such information through website forms, email, or other informal or unsolicited communications.
Platform Services
Midstream Health provides enterprise solutions, including AI-powered financial intelligence, data integration, analytics, and optimization platform services, directly to healthcare and other business organizations. Information processed in the course of providing these services may be subject to applicable contractual terms, data use restrictions, and legal or regulatory requirements. This Privacy Policy describes Midstream Health's general approach to information handling and does not replace or modify applicable contract terms.
For information processed on behalf of customers through Platform Services, Midstream Health acts as a service provider or processor, as defined under applicable law.
Recruiting and Employment
This Privacy Policy applies to personal information collected by Midstream Health in the context of recruiting and employment, including information submitted by job applicants and candidates through the website, email, recruiting platforms, or other communications.
Additional privacy notices may be provided to applicants or employees where required by applicable law.
Information we collect
A. Information You Provide
We collect information that you voluntarily choose to provide, such as when you submit a contact or inquiry form, send an email to an address listed on the website, request a product demonstration, participate in a webinar or event, or otherwise communicate with us. This may include:
Name
Business email address
Telephone number
Company or organization name
Job title or role
Message content and any information you choose to include
B. Information Collected Automatically
When you access the website, certain information may be collected automatically, including:
Internet Protocol (IP) address
Browser type, device type, and operating system
Pages viewed and interactions with the website
Date and time of access
Referring website or source
This information is collected using standard web technologies and analytics tools, such as website logs and Google Analytics, and is used to operate the website, understand aggregated usage patterns, and support security and performance monitoring.
For more information about how Google uses data collected through sites that use its services, visit: https://www.google.com/policies/privacy/partners/
C. Information Received Through Platform Services
In the course of providing enterprise solutions and platform services, Midstream Health may receive or process information from customers, partners, or vendors. The handling of such information is governed by the applicable service agreement and legal requirements.
D. Employment-Related Information
In connection with recruiting and employment, Midstream Health may collect information from job applicants and candidates, including contact information, professional background, resume, work history, and qualifications. This information is used for recruiting, evaluating candidates, and related employment purposes, and is not sold. Additional privacy information may be provided to applicants and employees through separate notices where required by law.
Cookies and Similar Technologies
The website may use cookies, pixels, tags, and similar technologies that are necessary for basic functionality, security, analytics, and marketing performance measurement.
Midstream Health may use third-party service providers (such as analytics, hosting, security, or marketing vendors) whose services involve the use of cookies, pixels, or similar technologies. These technologies are used to understand how visitors interact with our website, measure the effectiveness of communications and campaigns, and support website operations. The collection and use of information by such third parties is governed by their respective privacy policies.
Most web browsers allow users to manage or disable cookies through their settings. Disabling cookies may affect certain website features.
How We Use Information
Information is used for purposes such as:
Responding to inquiries and communications
Communicating with business or professional contacts
Operating, maintaining, and securing the website and systems
Monitoring and improving website performance and usability
Detecting, preventing, and addressing security incidents or misuse
Supporting recruiting, candidate evaluation, and employment-related activities
Complying with applicable legal or regulatory obligations and enforcing rights
Information collected via the website and related communications is not sold. If you receive promotional communications from us, you may opt out by following the instructions in those communications or by contacting us using the contact information below.
How We Disclose Information
We may disclose information:
To service providers that support website hosting, analytics, security, marketing, or business operations, including advertising and marketing platforms and customer relationship management tools, subject to appropriate confidentiality and security obligations
To comply with applicable law, legal process, or governmental requests
To protect the rights, property, or safety of Midstream Health or others
In connection with corporate transactions such as a merger, acquisition, financing, or sale of assets, subject to appropriate protections
We may also disclose de-identified or aggregated information that does not identify any individual for lawful business purposes.
Data Retention
Information is retained for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law or contract. Retention periods are determined in accordance with our data retention practices based on the nature of the information, the purposes for which it was collected, applicable legal or contractual requirements, and operational needs.
Data Security
Midstream Health maintains reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is completely secure.
Security Incident Notification
In the event of a security incident requiring notification under applicable law, Midstream Health will notify affected individuals and relevant authorities as required. For information processed on behalf of customers through Platform Services, Midstream Health will notify affected customers in accordance with applicable service agreements.
Reviewing and Updating Your Information
You may contact us to request access to, correction of, or deletion of personal information you have provided through the website or related communications, including employment information. Requests may be submitted using the contact information below. We may take reasonable steps to verify your identity before processing a request.
Online Tracking Disclosures
Do Not Track
Some browsers transmit "Do Not Track" ("DNT") signals. Because there is no consistent industry standard for responding to DNT signals, the website does not respond to browser-based DNT signals.
Global Privacy Control
Global Privacy Control (“GPC”) is a browser-level signal that may be enabled by users through supported browsers or browser extensions. Midstream Health does not currently respond to GPC signals.
Children and Minors
The website is intended solely for business and professional audiences and is not directed to children or minors.
Midstream Health does not knowingly collect personal information from children under the age of 13 or from individuals under the age of 18. Individuals under the age of 18 should not submit personal information through this website or through website-related communications.
If you believe that a child or minor has provided personal information to Midstream Health through the website or website-related communications, please contact us so that we can review the matter and take reasonable steps to address the information.
Artificial Intelligence
Midstream Health may use artificial intelligence and machine learning technologies to improve our website, communications, and business operations. This may include using AI-assisted tools to analyze aggregate website usage patterns, support review of information and materials, enhance our ability to respond to inquiries, or improve the quality of our communications.
We do not use personal information collected through the website, employment, or business communications to train artificial intelligence or machine learning models.
External Links
The website may contain links to third-party websites. Midstream Health is not responsible for the privacy practices or content of third-party sites. We encourage visitors to review the privacy policies of any external sites they visit.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. The Effective Date at the top of the Policy indicates when it was most recently revised. For material changes, we will provide notice through the website or by other appropriate means. Continued use of the website after changes are posted constitutes acceptance of the updated Policy.
Contact Information
Questions or requests regarding this Privacy Policy may be directed to the Privacy Officer at privacy@midstream.health.